Shipping Policy
It's an international mail.
Our team processes your order within 2-3 business days.
Sculpture / Statue Order:
If you have ordered the sculpture from us, please expect a longer processing time (usually 3-5 days) as our artists need some finishing touch on your beautiful statue and art piece.
Please be expected a 2-4 weeks shipping delay due to the High Volume of Orders in this COVID-19 pandemic period. USA deliveries may be a bit quicker than the UK, Canada, Australia, and New Zealand. Almost all European, Asian, South American, Caribbean, and African countries will experience longer ship times.
It might delay for more than 4 weeks due to your country's flight restrictions at the moment.
The outbreak has affected all the industries in the world. We will try our best to expedite the delivery.
We sincerely apologize for the delay, and hopefully, you understand that we are unable to control the virus' outbreak.
We stop express shipping service for the time being due to the uncertainty of delivery time during the pandemic period (Update: Jan 24, 2021)
Special Note During COVID-19:
For the Canadian customers, Canada Post has informed us that the country is badly affected by the pandemic, and the number of parcels handled has hit a record high. Furthermore, the number of infection cases were recorded high in Canada.
Canadian Post will arrange delivery as fast as possible while ensuring staff safety and complying with relevant local pandemic regulations. The overall delivery time for Canada will be delayed and expected to take around 20-35 days.
Please prepare in advance if you have orders for the relevant area.